Privacy Policy

Introduction

Nairakey ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with the Nigerian Data Protection Regulation (NDPR) 2019 and the EU General Data Protection Regulation (GDPR).

Information We Collect

How We Use Your Information

We use the information we collect to:

• Process your property sale request and provide cash offers
• Verify property ownership and conduct due diligence
• Communicate with you via WhatsApp, phone, or email
• Process payments and maintain transaction records
• Comply with legal obligations and prevent fraud
• Improve our website and services
• Send marketing communications (with your consent)
• Analyze usage patterns and optimize user experience

Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security audits and vulnerability assessments
• Access controls and staff training on data protection
• Two-factor authentication for sensitive operations

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Sharing and Disclosure

We may share your information with:

• Legal professionals and surveyors for property verification
• Banks and payment processors for transaction completion
• Government agencies when required by law
• Third-party service providers (with strict confidentiality agreements)

We do NOT sell or rent your personal information to third parties for marketing purposes.

Your Rights Under NDPR and GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Data Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at info@nairakey.com

Cookies Policy

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. See our Cookie Policy for more details.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Property transaction records are kept for a minimum of 7 years as required by Nigerian law.

International Data Transfers

Your data may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us: