Privacy Policy
Last updated: March 2026
1. Introduction
Nairakey Ventures Ltd ("Nairakey," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platforms, including Nairakey Property (property.nairakey.com), Nairakey Cars (cars.nairakey.com), and our main hub (www.nairakey.com).
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Address, profile photo, and identification documents for verification
- Listing Information: Property or vehicle details, photos, location, and pricing
- Transaction Information: Payment details, transaction history, and communication records
- Communication Data: Messages, inquiries, and support requests
3. Automatically Collected Information
When you use our platforms, we automatically collect:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages viewed, search queries, clicks, and time spent on pages
- Location Data: General location based on IP address or precise location if you enable location services
- Cookies and Similar Technologies: Information collected through cookies, pixel tags, and similar technologies
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related communications
- Verify user identities and prevent fraud
- Send promotional communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and enforce our terms
5. Information Sharing
We may share your information with:
- Other Users: Your listing information and basic profile details are visible to other users
- Service Providers: Third-party vendors who assist in operating our platforms (payment processors, hosting providers, analytics services)
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties for their marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us at hello@nairakey.com.
9. Cookies Policy
We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use include:
- Essential Cookies: Necessary for the platform to function properly
- Analytics Cookies: Help us understand how users interact with our platforms
- Marketing Cookies: Used to deliver relevant advertisements
You can manage cookie preferences through your browser settings or our cookie consent banner.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Nigeria, including the United Kingdom, United States, and Canada, where our servers and service providers are located. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Children's Privacy
Our platforms are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platforms and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Nairakey Ventures Ltd
Email: hello@nairakey.com
WhatsApp: +234 809 770 7000
Data Protection Officer: privacy@nairakey.com